Vertical voice AI
Natural voice agents that answer, understand intent, handle routine requests, and hand off with full context when a human is needed.
Skills
What we engineer for micro-businesses
A growing ecosystem of skills you can plug into.
Only the functions your business needs, shaped by your rules, tools and data. Minnee builds context-specific skills; owners share what works so matching businesses can move faster.
Focus pillars
Three pillars. Every skill lives in one of them.
Context-aware text AI
Text-based interactions across web, SMS, email, and team channels that answer questions and move the workflow forward.
Agentic workflow systems
Purpose-built agents that reason across business rules, connect to existing tools, and complete multi-step work with appropriate controls.
Sample skills
What the skills do, in plain terms.
Illustrative examples. A scheduling skill depends on your booking rules and calendar; a follow-up skill depends on your sales process and CRM. Same problem, different context.
Vertical voice AI
Inbound call handling
Every call answered — after hours, during rush, on the job site — booked or routed on the spot.
Scheduling & triage
Appointments filled, emergencies prioritized, and the calendar kept full without phone tag.
Contextual handoff
When a human is needed, the caller's full context arrives with the handoff — no repeating themselves.
Context-aware text AI
Customer conversations
Texts and emails answered in your voice, moving each customer to a booked job or a clear next step.
Document intelligence
Invoices, estimates, and insurance paperwork read, checked, and filed automatically.
Multichannel support
Web, SMS, email, and team channels — one conversation, wherever the customer started it.
Agentic workflow systems
Workflow orchestration
Multi-step work — quote, approve, schedule, invoice — runs end to end with the right checks.
Tool integration
Works inside the tools you already run — no rip and replace, no new system to learn.
Human approval points
Minnee recommends, you decide — the choices that matter stay with you.
Where skills come from
Built for one business. Shared with owners whose needs match.
01
Built by Minnee
Minnee sniffs out efficiencies you might overlook and builds skills for your exact business context and tool integrations.
02
Shared by the community
Owners share proven skills. Others plug them in when their workflows, supported tools, and permissions match — without starting from scratch.
03
Extended by developers
Vetted developers add integrations and build missing skills for a small fee — expanding what owners can adopt.
Skills grow with use
As Minnee builds new skills or improves existing ones, new and existing owners are alerted to relevant additions. Choose what to adopt — your skills keep getting better.
Bring us the hard workflow
Tell Minnee your business problem.
Skip the form. Tell it to Minnee — the calls, messages, handoffs, or repetitive decisions that slow the business down — by voice or text, right now.
Minimum tools. Maximum focus.
We’ll respond within two business days with an engineering perspective on what AI can automate, where domain judgment matters, and what a production system requires.
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